Customer support service is the key differentiator in fast paced customer service industry. Customers expect more than just mere service. They need quick resolution to their problems and an enhanced support experience. With the changing technology standards, one needs to provide support through modern preferred modes of communication.
At New RAMPgreen, we understand the importance of customer interaction and effective problem resolution. We emphasize on enhancing the customer experience within the first contact by serving prompt, accurate and complete responses to achieve final resolution. Our operations leverage full range of contact center technologies such as Client/Media interactions, Data Management and Analysis, Infrastructure and Security which includes handling automated solutions such as IVR and Auto Email/SMS to facilitate a differentiating customer contact management solution.